Security

General Information & Services
by Canace Chen General Information & Services

Event Security  
The on-site daily Security Manager for this event is Victoria Hamilton and can be contacted for all general security enquiries, support, guarding and access issues via event radio. 
 
Nathan Price and Jared Govorko from Cisco Protective Services will be on-site during the event and are contactable for any escalations and for VIP/Executive Management via event radio.  

General Security Advice 

  • Where possible do not bring items of personal value or leave any property unattended on-site 
  • All session room laptops, scanners and other valuable equipment must be locked/secured inside the room at the end of each day 
  • Remove your event badge when not on site 
  • Use caution when travelling to and from the venue. If walking, where possible travel in groups or use a buddy system 
  • If you see anything suspicious during the event, please report it immediately to security 

ID Check 

  • During event live days (Sun, February 8 – Fri, February 13) when entering the venue, Crew and Brand Ambassadors will be required to produce their event badge.
  • Checks of Government-issued photo ID (a digital copy of your photo ID will also be accepted) will be carried out at random at all entrances, so please carry this at all times.
  • Attendees will need their Government-issued photo ID to collect their badge, but thereafter, there will only be spot ID checks for both Attendees and Execs. 

Security Scanners 

  • New for 2026 are security scanners that will be placed at Entrances C, K, L, F and G. Entrance D will function as an entrance for all Execs, but they will not be required to go through scanners. 
  • The scanner functions using AI and will highlight where the item that has been flagged, is on the person. They are not metal detectors. 
  • Attendees should walk through the scanners at their normal pace and may be subject to a search should the AI equipment detect anything concerning.
  • The scanners have been introduced this year as a preventative measure and not based on intelligence. 

Emergencies 
In the event of an Emergency, speak to a member of RAI Security  

  • Call RAI Security on Tel: +31 (0) 20 549 12 34 
  • In extreme cases, where necessary or you are unable to contact the RAI Security, call Emergency Services on 112 

When reporting any emergency please: 

  • Clearly describe your location using RAI venue area hall or room numbers as well as the Cisco names for the area for the event.
  • Describe the type of incident and number of people involved.
  • If safe to do so, stay at the location, until assistance arrives. 

Suspicious Items 
If a suspicious item is found or comes to notice: 

  1. Do not touch or move the item, avoid using your mobile telephone and/or radio in the immediate vicinity of any suspicious item
  2. Immediately notify Venue and Event Security who will attend the scene 
  3. Note its description (any visible features e.g. branding, anything leaking/showing from inside, bulky etc.) how it is positioned (i.e. hidden, open, zipped etc.) and why it is deemed suspicious 
  4. Venue/Event Security and GPS will attend to make an assessment and determine subsequent action 

Active Assailant/Mass Casualty Incident 
In the event of an active assailant/shooter or mass casualty situation at the venue the following applies:  

  • Do not wait for instruction – all staff and participants should create distance as quickly as possible between themselves and any threat. 
  • If safe to – inform Law Enforcement/ Security/ GPS of: 
  • The exact location of any suspect(s) 
  • What they are armed with 
  • A brief description of what they look like (gender, ethnic appearance, height, build, estimated age, clothing).  

Contact: Victoria Hamilton