Event Information

Day	Timings	Who	Where
Sun, February 1 – Sat February 7	08:00 – 20:00	Crew, Cisco Event Staff, Speakers	Entrance G.2
Sun, February 8 – Sat, February 14	07:00 – 20:30	Crew, Cisco Event Staff, Exhibitors and Speakers	Entrance G.2
*Tue, February 10 and Wed, February 11	06:30 – 20:30	Crew, Cisco Event Staff	Entrance G.2

During LIVE, all other entrances, will open at

Mon / Thurs / Fri at 08:00
Tues / Wed at 07:30

for all badged attendees. Registration for Attendees is at Entrance C and K

Know Before You Go
Please ensure you allow enough time to get to the RAI, enter via G.2 – bring your photo ID everyday you are on-site.

Make your way to the Temp Room and check in with your agency point of contact. Leave your personal belongings in the crew room (bring the minimum onsite, there will be a limited number of lockers). Grab a tea or coffee before you head to your workstation – you have to be in position at least 10 minutes before the start time.

Recommend you allow at least 30 minutes for the above process.

KNOW before you get onsite – where you are working, area, what role you are working, and who is the Zone Lead, Super you are working with. Your Managers will ensure you have everything you need for the area you are working in. They will be your go-to, for any questions, your break timings. You will work to the Assignment that your Agency has sent you.

Training Days
Saturday February 7 and or Sunday February 8 are compulsory.

Dress code
You will be provided with event tops, a fleece to be worn on the event days at the end of your training. Outside Directional Team – you will be given jackets, beanies, gloves and scarves – please ensure you wrap up and wear layers, thermal – the KEY is to keep warm. Comfortable shoes / boots black/brown are permitted as are Trainers – but also need to be black and no logos.

Smoking is only permitted in the designated smoking areas – behind the Auditorium – out of sight of the delegates, ensure that your uniform is not on show whilst smoking. There will not be extra smoking breaks given, only during your designated breaks.

Mobile phones will not be used during working hours, they are to be left in the Temp Room, and only accessed during your break times. Earphones are also NOT permitted while working.

Lunch & Dinner
Breaks, drinks and food only to be taken in the Temp Room.  The Attendee food and beverages are not for you under any circumstances.  You will be fed and watered in the Temp Room only.

All crew and temp staff meals have been designed to cater for vegetarians, vegans, those with gluten intolerances and halal requirements. 

Refreshments
Tea and coffee is available in the Temp Room. Please bring in your own water bottle. There will be water points (water cooler stations) positioned throughout the venue and close to or in the Temp Room for you to use.

This year we are hoping to minimise the use of any disposable materials for catering. As such, you will no longer see disposable cups available for drinks. Small quantities of hard cups will be available for hot drinks in case you don’t have a reusable coffee cup, and similar cups will be available if you don’t have a refillable water bottle. However, we urge all crew to bring their own water bottles and reusable coffee cups. Please do not bring plastic bottles to the venue.


Contact: Sally Ball

There will be two First Aid Rooms staffed during the Cisco Live build, open and de-rig period.

They are located as follows:

• Holland Suite (between Halls 8 and 9)
• Europe Side (to the side of Hall 2)

Please make sure you are aware of the location of the First Aid Rooms and the quickest route to them from where you are working.  

The Medical Staff will be on the GPJ Radio network and will also be contactable via venue telephone and RAI Security Staff. The RAI in-house emergency response service team (BHV) are also first aid trained.

Please also remember that anyone requiring medical assistance should, whenever possible, be taken or directed to the nearest First Aid Room. Medical staff should only be called out from the First Aid Room if a patient is immobile or incapacitated.  

If the injured party cannot be moved, please make sure a member of GPJ event staff stay with the ill/injured person (unless this poses immediate danger to themselves) until the Medical/First Aid staff are in attendance.

As soon as is practical, please also ensure that the GPJ Event Safety Advisor is informed in case there is a need to produce a report or carry out any investigation. See Health & Safety Section for contact details. The RAI First Aider will also complete an electronic Accident Report Form.

Day	GPJ Event Safety Advisor	Phone number
Mon, February 2 – Sun, February 15	Danielle Ainger	+44 (0) 7949 135 795
Tue, February 3 – Sat, February 14	Jon Selwyn	+ 44 (0) 7511 791 655
Mon, February 9 – Sat, February 14	Karena Quinn	+ 44 (0) 7801 066 902

Refreshments

Day	Time
Monday February 9 & Thursday February 12	08:00 – 18:00
Tuesday February 10 & Wednesday February 11	07:30 – 18:00
Friday February 13	08:00 – 13:30

Refreshment point locations

• Hall 1: hot drinks are available from a coffee piaggio located in Lounge 4 near ZPE Systems stand and Daily Italy concession. 
• Hall 2: there is a large square barista bar called the Splunk Café located in the middle of the hall, behind Social Media Central.
• Sessions Lounge: there is a bar in the centre of the lounge serving barista coffee.
• Hall 6: there is a yellow campervan serving barista coffee on the left-hand side of the hall as you walk towards Hall 7.
• Hall 7: there is a mint green piaggio truck serving barista coffee located near Cisco Insider to the left of Hall 7.
• Hall 8: there are 2 refreshment points in the hall, located outside session rooms A1 and A6.
• Elicium Level 1: there are 2 refreshment points situated by the escalators.
• Elicium Level 2: there is a refreshment point round the corner from the lifts.
• Elicium Levels 3, 4 and 5: each level has a small lounge area outside the lifts. Refreshments are generally available from these areas Mon-Thurs.
• Ruby Lounge: the small lounge outside Hall 10 Food Hall is open for refreshments Mon-Thurs.
• Topaz Lounge: situated at the end of the corridor close to the G rooms, this is open Mon-Fri.
• IT Leadership – Onyx Lounge: there are 2 bars serving refreshments Tues-Thurs.

Water
Water is available in all halls and lounges across the venue; look for a lollipop saying “Water Station” or a water cooler unit. Don’t forget your water bottle! If you don’t have a water bottle, ask at any of the refreshment points for a reusable cup. 

Soft drinks
Soft drinks are available for attendees from the Sessions Lounge, Hall 2, Ruby and Topaz Lounges, as well as Halls 10 and 11 during lunch. We also have a limited supply of fresh orange juice being served from the juice machine located at the Splunk Café in Hall 2.

Snacks
There will be arrival, AM and PM snacks available during break timings as per the agenda for the day in the following locations:

• Sessions Lounge
• Elicium Levels 1-5 (3-4-5 minimal quantity Mon-Thurs only)
• Ruby Lounge (Mon-Thurs only)
• Topaz Lounge
• IT Leadership – Onyx Lounge (Tues-Thurs only) 

Lunch point locations: Monday-Thursday

• Grand Café: when you go through Entrance K, you’ll be standing directly opposite the entrance to Hall 2. Turn left and walk towards Entrance D. Grand Café will be on your left, where a selection of Jacket Potatoes are available.
• Hall 7 Food Hall: walk through Hall 1 World of Solutions, and through Hall 6. There is a large food offering to the right of the hall boasting Curry, Shawarma, Noodles, Tagine and Pasta dishes.
• Hall 10 Food Hall: located just off Holland Terrace, almost opposite Hall 12 (where Keynote takes place). Choice includes Curry, Shawarma, Noodles, Tagine, Loaded Potatoes and Pasta dishes. New for 2026: 3 different salad options are available each day from the salad fridge.
• Hall 11 Food Hall: located just off Holland Terrace, on the left after Hall 12 (where Keynote takes place). Options include Curry, Shawarma, Noodles, Tagine, Loaded Potatoes and Pasta dishes.
• Food Trucks in halls 1-2-3-6-7: there are 5 food trucks dotted around the venue offering the following food:
  • World of Solutions (Hall 1): An Indonesian truck offers delicious Nasi dishes
  • Hall 2: A Greek Gyros truck offering tasty gyros in pita
  • Hall 3: A Bao Bun truck offering tasty bao buns
  • Hall 6: Go Mexican with a scrumptious burrito
  • Hall 7: Go Mexican with a soft-shell taco
• There are four concessions in World of Solutions (Hall 1) offering a variety of hot food including:
  • Mr Sister: offering spicy pita sandwiches and a salad option
  • Mr Grill: offering burgers and fries
  • Daily Italy: offering pizzas and a salad option
  • La Place: offering grilled sandwiches
• Sessions Lounge: located close to the breakout session rooms in Hall 8, this lounge offers a variety of sandwiches which change each day, 3 different salad options and on Mon & Wed a vegetarian sushi option. These are available to pick up from the fridges. A choice of crisps are also available to attendees to grab and take to their next session.  

Day	Timings	Dietaries considered
Mon, February 09 – Thu, February 12	12:00 onwards	Nut free Vegetarian Vegan Gluten Free Halal

Lunch point locations: Friday

• Holland Terrace: located close to Entrance C, the main exit out of the venue on Friday. Hot panini will be available to attendees to grab on their way out, as well as a small number of Gluten Free salads (available on request).

Day	Timings	Dietaries considered
Fri, February 13	12:00 – 13:30	Nut free Vegetarian Vegan Gluten Free Halal

Special dietary requirements
For anyone with a specific allergy, they are invited to speak with one of our nutritionists located in either Hall 7 Food Hall or Hall 10 Food Hall, where guidance will be given around what options are available based on their requirements. Should an allergy not be covered by the main food offerings, attendees are invited to head to the Special Dietary Station in Hall 10 Food Hall where chefs can cook up something specific to their needs. Allergen information is also accessible via QR codes on signage (link to Youmeal). 

Contact: Nick Taylor-Guy

Lost and Found items should be handed to the Information Points in the Registration areas. Any items will then be handed to security for safe keeping. The RAI uses iLost to upload details of all items that are found during Cisco Live. Anyone who has lost an item can contact the RAI person who uploaded it to arrange for them to collect the item. 

Attendees should keep their personal belongings on them at all times as Cisco or the RAI do not accept any responsibility for items lost on the event premises.
In the event of items being lost/stolen the attendee should go to a member of Venue Security where an initial report will be taken. 

Victoria Hamilton / RAI Security must be informed of all lost/stolen property for relevant follow up action (CCTV retrieval, witness identification, etc).

Any property found must be handed in to the information desk.

Contact: Victoria Hamilton

Check out the map below, powered by Cisco Spaces.

Scan the QR code below to access the map in the Cisco Events app

The Parents’ Room is located in the Elicium Passage located on Level -1 between Entrance C and K.

The room is equipped with comfortable chairs, a baby changing bench with two cushions, a playpen, a refrigerator and a sink with hot and cold water.

Access to the Parents’ Room is controlled by a key system and the room can be locked from the inside by means of a cylinder lock.

Contact: Lucille Geer

The Multi-Faith Prayer Room is in the Elicium Passage located on Level -1 between Entrance C and K.

Contact: Lucille Geer

The RAI multi-storey car park is easily accessible thanks to its location next to the A10 highway, exit 9 (Amsterdam Rivierenbuurt). Please follow P-RAI 1-6. Spaces can be booked online or paid for in advance. There will be no park and ride service available to the public during the event. 

Parking rate: €5.50 per hour, maximum € 35.00 per day. Online daily rate via the parking Webshop: €29.00. Evening ticket for €12.50

For crew coming to site who require parking tickets these have been issued via the crew joining instructions. Parking on live days is not free or chargeable back to GPJ.

Contact: Lucille Geer

For Cisco Live 2026 Amsterdam, all event staff and contractors working on behalf of GPJ will be required to complete the GPJ electronic Site Safety Induction before being permitted to work on site. The link to the Induction will be emailed to all event staff and their contractors in advance of the event tenancy.

Once you have completed the site Safety Induction,  confirmation will be sent to your email address. To ensure a smooth and speedy registration process on arrival, please bring your confirmation email with you.  A live register of all personnel and companies who have completed the induction will be held by the GPJ registration team and the Event Safety Advisors.

Day	GPJ Event Safety Advisor	Phone number
Mon, February 2 – Sun, February 15	Danielle Ainger	+44 (0) 7949 135 795
Tue, February 3 – Sat, February 14	Jon Selwyn	+44 (0) 7511 791 655
Mon, February 9 – Sat, February 14	Karena Quinn	+44 (0) 7801 066 902

There will be many people presenting at Cisco Live, but not all presenters are considered “Speakers”. Cisco Speakers have a complimentary event pass and will be delivering one of the following sessions: Breakout, Interactive Breakout, DevNet, Technical Seminar, Cisco AI Theater, Instructor-led Lab and Walk-in Lab. These speakers will also receive a speaker shirt. 

Other speakers do not receive a shirt but will have access to Speaker Services where they can check their slides and network with other speakers. Speaker Services is not to be confused with Speakers Corner (a presenting area for Partners in World of Solutions, Hall 1) 

Speakers will have speaker written on the bottom of their badge, anyone else who may be presenting but is not a “Speaker” will not have Speaker on their badge. 

Speaker Services 

Day	Timings
Sat, February 7	14:00 – 17:00
Sun, February 8	09:00 – 19:00
Mon, February 9	07:30 – 19:00
Tue, February 10	07:00 – 18:30
Wed, February 11	07:00 – 18:30
Thu, February 12	07:30 – 19:00
Fri, February 13	08:00 – 13:30

Speaker Registration 
Speakers should use entrance G.2 to enter the RAI and collect their speaker badges outside of main registration times. On live event days they will also be able to collect their badge from main registration. 

All speakers are asked to check in at Speaker Services to review their schedules, collect their shirts etc. Speaker Services can be found in the Jade Lounge located at Entrance F (floor below Session Rooms A, Hall 8). 

Speaker Reception 
All Cisco speakers are invited to a speaker reception taking place in the Onyx Lounge (located at Entrance G) on Mon, February 9 at 19:00. 

Contact: Kelly Marie Tuthill 

Cisco Live 2026 Amsterdam is striving for positive change and is committed to focusing on sustainability, minimising its impact on the environment whilst supporting and investing in social initiatives.

Our Approach

· Promote the responsible use of resources throughout the supply chain

· Ensure an inclusive and fully accessible event

· Actively reduce the negative impacts and increase positive impacts on the environment and local community

· Drive more sustainable behaviour within our supply chain, partners and attendees

Carbon Management Plan

Reducing the events carbon footprint is a key focus, we have worked to engage the whole supply chain to provide data for all the materials, consumables and hired equipment that are brought onto site to deliver the event. We are also capturing all transport data relating to staff and materials delivery in addition to power and water consumptions. We use an online platform to accurately calculate our carbon footprint and post event do detailed reporting and analysis to identify areas where reductions can be achieved.

Waste Management

We have engaged a dedicated waste team to proactively manage the waste that Cisco Live generates. The team work with the supply chain to minimise waste and ensure our waste policy is adhered to. The team also support suppliers onsite to ensure waste goes into the correct waste streams to maximise our waste recover rates and work with The RAI on a Donation Station initiative that ensures any reusable materials or items from the event are donated to local charities, colleges and community groups. 

Accessibility & Inclusivity

For attendees who require additional support we aim to ensure the event is accessible by providing ramps, elevators and also visual and auditory aids were required. Our Inclusive Futures track covers a variety of subjects covering inclusion and diversity in the technology industry.

Engaging the Cisco Live Community

We actively encourage the whole Cisco Live community – participants, sponsors, suppliers, staff and crew to engage in the positive changes we can all make for the future and do their part in helping us to achieve our sustainability ambitions.

At the Purpose Pavilion, attendees can learn more about Cisco Crisis Response and explore how Cisco is uplifting communities, scaling climate action, and building an inclusive digital future.   Visit the Purpose Pavilion team to learn more Cisco’s Purpose and how we combine our technology, people, and broader networks to address society’s greatest challenges.

Visit our social Impact activity on stand A26 where this year, we’re proud to support NoWa—a company dedicated to recycling mobile phones and transforming the valuable materials inside into stunning jewelry. By taking part in this give-back initiative, you’ll help recover gold and silver from old devices, turning them into beautiful pieces while reducing e-waste and keeping it out of landfill sites. 

We actively encourage the whole Cisco Live community – participants, sponsors, suppliers, staff and crew to engage in the positive changes we can all make for the future and do their part in helping us to achieve our sustainability ambitions.

Key Highlights

· No single use plastic water bottles will be used at Cisco Live 2026. We encourage all pass holders to use their own bottles if they have brought one with them or purchase one from the Cisco store. Re-usable cups are available across the venue.

· Water refill stations are available across the event, please use a refillable water bottle.

· Re-usable serve-wear is used across the event. 

· Waste stations are in place to ensure the right waste goes into the right waste stream, avoiding contamination which in turn will improve our waste recovery rates.

· We are recycling all attendee and crew badges. Attendees can use the badge recycling bins located in the Registration area prior to leaving the venue at the end of the event.

· We encourage all those attending the event to use public transport when safe to do so. If you are travelling by car, taxi or uber, please car share where possible.

· Reduce. Reuse. Recycle – we all have our part to play.

RAI

RAI Amsterdam are playing their part in ensuring Cisco Live is as sustainable as possible. The proactively work on creating an exhibition and conference center that has a positive impact on the environment. This means that they strive to prevent or reduce the negative impact of their venue and also focus on how their venue can contribute to the local environment and community.

Contact: Helen Simmons

How to get to Cisco Live from the City Centre

By Train / Metro / Bus
From Amsterdam Central Station you can take metro 52, the new underground connection linking the district of Amsterdam North to the Amsterdam Zuid railway station. This line provides the fastest direct connection and brings you from Amsterdam Central Station to the RAI (via the Europaplein station) within 6 minutes. You can also take tram 4 and get off at Europaplein.

From Amstel Station, you can reach the RAI with metro 51 (get off at Amsterdam RAI station) or bus lines 62 (get off at Europaplein) or 65 (get off at Scheldeplein).

Metro 50, which runs between Amsterdam Sloterdijk en Gein, also stops at the Amsterdam RAI station.

A route planner can be found here: https://www.rai.nl/en/route/ 

By Taxi
To guarantee the quality of the RAIs taxi service and for logistical reasons, they only allow TCA taxis on the premises to pick up visitors. At many events there will be a special TCA taxi stop on the RAI site. If this is not the case, our reception staff will be happy to help ordering a TCA taxi. 

If you would like to use another taxi, then the pickup point will be outside the RAI area. Please note that Uber do not have the ability to drop off or pick up on RAI grounds.

Car Parking
The RAI multi-storey car park is easily accessible thanks to its location next to the A10 highway, exit 9 (Amsterdam Rivierenbuurt). Please follow P-RAI 1-6. Spaces can be booked online or paid for in advance. There will be no park and ride service available to the public during the event. 

How to get to Cisco Live from Schiphol Int
Amsterdam Airport Schiphol is located 10 minutes from RAI Amsterdam whether you travel by car, train, taxi or bus. The Amsterdam Airport website provides information including: up-to-the-minute flight information, connecting transport facilities to RAI Amsterdam and business facilities.

By Taxi
Travel time by taxi from the airport to the RAI is approximately 15 minutes (dependant on the time of day). 

All taxi companies can take you to the RAI and drop you off close to the entrance. Only taxis operated by the company TCA can enter the site to pick up travellers. 

Taxi fare: approx. €30.00 – €40.00

Minimum taxi fare from the airport: €20.00

By Train 
The easiest way to travel to the RAI is by NS Dutch Railways sprinter train from Schiphol Airport to Amsterdam RAI station (direction Hilversum or Almere Oostvaarders). The journey takes about 10 minutes and runs up to 4x hourly. Amsterdam RAI is the second stop on the trip just after Amsterdam Zuid station.

Venue Address
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam
P.O. Box 77777
1070 MS Amsterdam
The Netherlands

RAI Amsterdam is fully accessible for wheelchair users, there are lifts across the venue to get around any stairs/escalators. There are also disabled toilets across the venue which are clearly signposted and can be found on the Map within the Cisco Events app.

There are also two mobility scooters available from Registration C and K should anyone require assistance.